Hannah works at a travel agency that sells tropical vacations, but now she is assigned to travel to an ice hotel in Canada to reconnoitre a new type of destination. She gets to know one of the hotel's owners, Ben, who is focused on another guest, Louis, who is a hotel critic. Louis is there incognito but Ben has figured out who he is. Hannah manages to cause a couple of situations but also manages to clear them up in a way that Ben appreciates.
A rather ordinary romantic film with rather harmless complications.
