Ava is contacted by her uncle, who wants her to come and help him complete an ice hotel that is built every year for the royal family in the unknown little country in Northern Europe. She takes on the task and will meet the prince, Henry, who is under pressure from his parents and the court to find a suitable date to take to the annual ball at the ice hotel. It is not appreciated that Henry soon becomes interested in Ava.
I'm not exactly sure where they've placed this unfamiliar country in Northern Europe. The movie feels somewhat inconsistent and a bit too polished.