Julie has planned a romantic holiday in Verona with her boyfriend, but before they leave, he breaks up. She decides to travel anyway. When she arrives at her booked accommodation, it turns out that the Briton Charlie lives there because he has also booked the same accommodation. As there are no alternatives, they are reluctantly forced to share accommodation but do everything they can to get the other to give up and leave.
The premise of the plot is not completely unfamiliar, but Netflix has managed to make a good romantic film.